This Privacy Policy explains how oaknestle (hereinafter “we” or “us”) handles personal information when you access and use our online store.
It applies to all online activities on the website, including product browsing, order placement, payment, customer communication, and after-sales support.
This policy covers online services only.
During service provision, we may collect information related to users from the following sources:
Information voluntarily provided by users when placing orders, making inquiries, or contacting customer service
Technical data automatically generated to support website operation, such as access records or page interaction information
All information is collected solely to support website functionality and service processes and is not collected independently of these purposes.
Collected information is used for the following reasonable purposes:
Processing and managing orders
Responding to user inquiries or service requests
Ensuring the proper operation and stability of the website
Improving user experience and maintaining service order
Use of the information is strictly limited to these purposes and will not be used for unrelated activities.
When processing personal data, we follow the principles established under GDPR and rely on the following legal bases:
Performance of Contract: Necessary to complete order processing, payment confirmation, and provide selected services
Explicit Consent: Based on user’s active choice for communications or subscription content
Legal Obligation: Required for tax, accounting, or other regulatory compliance
Legitimate Interests: To improve service quality, protect website security, and reduce misuse or fraudulent activity
Personal information is stored using appropriate technical and administrative measures to reduce the risk of unauthorized access, disclosure, or misuse.
Retention periods are assessed based on service requirements and management needs and are not maintained longer than necessary.
Where applicable, users may exercise the following rights regarding their personal information:
Know whether we hold any personal data about them
Request access or confirmation of information
Request correction of inaccurate information
Request deletion where applicable
Withdraw consent for previously consented data processing
All requests will be handled based on actual circumstances and in a reasonable manner.
Personal information will not be disclosed arbitrarily.
If data needs to be transmitted to fulfill service purposes, the principle of minimization will be followed, and access will be controlled appropriately.
This Privacy Policy may be updated due to service changes or compliance requirements.
The latest version will be displayed on the website and is effective from the date of publication.
If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us:
Address: 21396 W HUBBELL ST, BUCKEYE, AZ, 85396-2517, US
Customer Service Phone: +1 (928) 216-2103
Customer Service Email: trusthelp@oaknestle.com
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